FAQs – Frequently Asked Questions
How do I find the book I am searching for at DC Books Online Bookstore
Using the search facility in the website you can search books based on the book title, name of the author, the ISBN number or the name of the publisher. All you have to do is to key in the book details and you will get the search results in an instant. Also there is an advanced search facility which will help you to locate a book based on a number of criteria. The books are also sorted by category which makes it easy to locate books belonging to a particular genre.
How do I purchase a book?
You can buy a book by selecting ‘Add to cart’ option given with every book description. You can add multiple items to your shopping cart and when you are done, you can check out by paying the amount using any major credit card,debit card, netbanking etc. You will get your books within a few working days.
What are the advantages of registering?
Any customer can buy books from our store without registering. But when you spend a few minutes for registering, you get many advantages in return. By registering, you can keep a record of your earlier transactions and track your shipping order. Once you give your address and other personal information it will be saved in our secured database, thus avoiding the hassle of giving the details every time you make a purchase. Also loyal customers will be given special offers and discounts.
How do I cancel an order?
We usually ship your order within 24hrs, depending on the availability. You can cancel an order at anytime before the books are being shipped. All you have to do is to send an email to email@example.com with the details of the order. Please note that the order cannot be cancelled if the shipping procedure has started.
Do you deliver books outside India?
Yes we do. You can order books from any part of the world including USA, Europe, Middle East etc.
How many days will it take to deliver a book?
The delivery time depends on the location. Usually your order will reach you within 4 – 7 working days.
How do I get a book which is not available with DC Books Online store?
If you cannot find your desired book on online store, please send a mail to the email address – firstname.lastname@example.org and we’ll procure the same for you within 4-7 working days.
- Website : http://onlinestore.dcbooks.com
- Email : email@example.com , firstname.lastname@example.org
- Phone : +91-9846221331
|DC BOOKS Customer Care / Support|
|Phone : 0481-2563114, 2301614
Email : email@example.com
Mobile : +91-9846133336